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Create textnow11/8/2022 We look for employees who are impassioned by our companies purpose.īased on your experience or research, how do you think an unhappy workforce will impact a) company productivity b) company profitability c) and employee health and wellbeing? For example, we have clearly-articulated values that drive everything that we do. We do a lot to drive that, starting with hiring with purpose. In a recent engagement survey, 90 percent of our employees said they feel accountable for performing at a high level. We are proud of our employees’ level of engagement and the culture of accountability we’ve cultivated. People really need to feel engaged and excited by their work, to feel connected to a bigger sense of purpose and goal. According to this study cited in Forbes, more than half of the US workforce is unhappy. Ok, lets jump to the main part of our interview. We think this could be very powerful for so many people. We have affordable wireless plans starting at just $9.99 to talk and text - but we want to know, what’s next? We’re working now on how to make true wireless access free for anyone. With our current app, you can get a phone number, send and receive texts, and make phone calls for free with a wifi connection. A phone number has become as important as a social security number in navigating modern world - you can’t get a job, for example, without a way people can contact you. I’m hopeful that this generation will fix the work-life balance problem for my daughter.Īre you working on any exciting projects now? How do you think that will help people?Īt Textnow, a big focus for us is making wireless truly accessible for anyone, no matter their budget. It has been eye opening to say the least. Now I’m learning from a workforce who work hard while at the office, but also push for work-life balance and collectively do not believe that more hours are necessarily better for achievement. They’ve really helped me put into perspective the lessons I’ve learned over the years. I’ve spent the last couple of years at a growing startup, working with a new, younger generation of the workforce. While that culture focused on excellence and achievement, it didn’t always set me up for work/life balance. They invested in me as a leader through formal leadership courses and coaching. It was at BlackBerry where I became a leader for the first time. It may have been one company, but I had opportunities to contribute to and learn from different different parts of the company over the years. Prior to joining TextNow, I spent 16 years at BlackBerry. In my job as COO of Textnow I now find myself in my “sweet spot,” that perfect intersection of talent, skill, interests, and knowledge.Ĭan you share the most interesting story that happened to you since you began leading your company? I started my career in marketing and communications, and developed a passion for getting things done and driving real business results. I’ve gotten here by by seizing opportunities as they arise. That said, the role of COO wasn’t originally my goal. I’m extremely proud of this and the sweat equity it’s taken to get to this point. I’m the chief operating officer of a fast-growing technology company with 150 million users. Thank you so much for doing this with us! Can you tell us a story about what brought you to this specific career path? When she’s not solving tough problems at Textnow, she’s skiing, reading, and spending time with her family. She volunteers as a mentor with Women in Leadership. Lindsay is a mentor at heart and truly gets a lift from seeing others succeed. At Textnow, she applies her experience to managing a fast-growing startup with over 150 million users and offices in Waterloo, Canada and San Francisco. Prior to Textnow, she helped build Blackberry’s supply chain, as Vice President, managing 35+outsourced repair factories, 600+ walk-in service centres, and a global staff. We asked the question on “purpose/objective” when the meeting was set and tried to drive efficiency that allows us to end meetings early, instead of running over.Īs a part of my series about about how leaders can create a “fantastic work culture”, I had the pleasure of interviewing Lindsay Gibson, a seasoned operations executive with 15 years of experience in the wireless industry. If you went into a meeting and other people from the same team were there, all but one person left. In my last role at BlackBerry we put this into practice. Start every meeting with the question, “what’s our intention for this meeting?” Ensure that you’re giving space and a voice to everyone in the room and at the same time aligning everyone behind a common goal.
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